Our #1 concern is our customer's satisfaction. We welcome your suggestions. We respect our customer's privacy. None of our client information is sold or released to any third party.

Payment Options: We accept credit card payments only. Please note that your credit card will not be charged until your order is shipped.

International Orders: We regret that we cannot fill international orders at this time. Orders from Canada and the United States are welcomed.

Returns and Exchanges: Personalized items are only returnable if defective. Corrections on personalized items can only be made when it is our fault. Please be sure of all spellings and dates when placing a special order.

Shipping Policy: All orders are shipped UPS unless other arrangements are made.

Gift Wrapping: Free gift wrapping! Each order sent as a gift will be shipped in our signature gift bag. Please record your personalized message at checkout.

Our secure ordering system Our online shopping system uses "SSL128BIT STRONG SECURITY".